ST. STEPHEN’S EMPLOYEE HANDBOOK

If you need help with account set up, or other access issues send a request to our IT Department here.

Helpdesk ticket system.

Please go to helpdesk.ssesh.org to submit a ticket. The instructions to use the system are on the web page.

Additional Calendar Items
Use the Help Desk ticket system to send a request for additional items or changes to be placed on the Portals calendar.  Select Submit a Ticket and use the Category for Computer. When you receive an email back indicating that your ticket is closed, check your item on the Portal calendar to ensure it is correct.

You also need to use the helpdesk system for facilities request or repair.

Silverlight Issues with Windows 10
Microsoft Edge does not support Silverlight applications.  Internet Explorer, however, is available within Windows 10.  To access it, simply click the 3 dots in the upper-right corner of the browser to display Edge’s menu and select “Open with Internet Explorer.” Once TeacherPlus is open, you can right-click the IE icon in the taskbar and choose “Pin to Taskbar” for easy access in the future.

Silverlight Issues with a Mac
Is you receive an error message about Silverlight when accessing your gradebooks, do the following first to ensure Silverlight is cleared for use:

1.       In Safari, go to Safari->Preferences->Security, and click on “Website Settings” next to the “Internet plug-ins” option.
2.       Locate Silverlight, and make sure it is set to “Always Allow”.  If you have a list of websites in the upper part of the screen, you will want to scroll through it and make sure anything in relation to TeacherPlus Gradebook and PlusPortals is set to “Always Allow” as well.

 

St.Stephens Email

Email Login Page:  http://portal.office.com

Once you login to Office365 you can download the latest version of Microsoft office on any five devices of your choosing. The instructions are on Office365 web page once you login.

Use the same credentials when you login to your laptop or desktop

To access your email on your phone, use the following values:

  • server = outlook.office365.com
  • username = your full email address
  • description = enter St.Stephens

Outlook Self Help videos

Office 365 self help videos

 

TeacherPlus Gradebook App for iPad and Android

IPAD: You can download the TeacherPlus Gradebook app for your iPad.  The name of it is TeacherPlus by Rediker. Use school code  and then log in using your usual ID and password.

ANDROID:  Visit the Google Play store by CLICKING HERE to download the Android Gradebook app on your Android tablet.  Rediker supports Android version 2.2 and up and it works on over 1400 Android Tablets.  Use school code     and then log in using your usual ID and password.

Gradebook and Portal Links

Silverlight Issue with Chrome – Chrome no longer supports Silverlight.  To access TeacherPlus Gradebook, you must use Internet Explorer or Safari.  If you are using Windows Version 10 and Edge, a message will appear indicating that Silverlight has to be installed. (It won’t install, even if you click the button to install it.) Instead, simply click the 3 dots in the upper-right corner of the browser to display Edge’s menu and select “Open with Internet Explorer.” Once TeacherPlus is open, you can right-click the IE icon in the taskbar and choose “Pin to Taskbar” for easy access in the future.

 

Logging onto the Portal

Teacher Gradebook/Portal   Teachers use this link to enter your grades and use the Portal.

Rediker’s TeacherPlus Portal User Guide (PDF)  A printable PDF version of Rediker’s guide to using the TeacherPlus Portal.

Rediker’s TeacherPlus Portal Online Guide    An online version of Rediker’s guide to using TeacherPlus Portal.

 

Smartboard

Most classrooms have a smartboard in them below are links to self help videos and how to use the software.

Starboard Basic info

Starboard video tutorials

 

Printing

The campus has eight B&W printers in most buildings spread across campus.

In the main office we have a solid ink printer that prints color. It also has the capabilities to fold, staple and hold punch.

You are not allowed to bring a personal printer and use it on campus.